Businesses cannot function without enough good people, with the right skills, at economical rates. InternationalStaff.net provides recruitment, screening, and training services to meet the needs of fast-moving businesses, particularly in the IT and customer service industries.

For American clients establishing facilities overseas to serve U.S. customers, we believe in exporting Western standards of performance and customer service, rather than adapting Americans to overseas performance standards. In terms of implementation, this creates management environments that are highly focused on ongoing training at every level of the organization, from entry level staff to management development programs to nurture and support local managers to operate at Western standards.

At InternationalStaff.net we are less focused on paper qualifications than on actual performance capabilities. We screen, recruit, and train accordingly.

Retention of qualified staff is cheaper and better than the recruitment of replacements, particularly among managers. Outside the U.S., the biggest recruitment shortages are often seen among the ranks of lower and middle managers. We encourage and suggest retention mechanisms for critical personnel. We like to see career paths explained and made available to the newest hires. When new hires see opportunities for promotion with their existing employer, they are less likely to job hop to gain career advancement.

For American clients, the ability to interact with client liaisons offshore who are women usually results in more favorable outcomes than if male managers offshore interact with clients on an intensive basis. For this and other reasons, InternationalStaff.net places a premium on training women managers at offshore facilities, even going so far as women-only management training courses. Such actions can have a dramatic effect on the retention of women managers offshore.

For additional information, see Offshore Lessons

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